Privacy Policy

We respect your privacy and are committed to protecting the personal data of our global buyers, e-commerce sellers, and partners. This Privacy Policy explains how we collect, use, and safeguard your information when you utilize our ready-stock or manufacturing customization services.

1. Information We Collect

Account & Order Data: When you register, request samples, or place wholesale orders, we collect details such as your name, company name, business type, billing address, and shipping address.
Customization Specifications: Sketches, logos, branding artwork, and sizing requirements provided by you for FOB, CMT, or ODM production.
Technical & Usage Data: IP address, browser type, and usage behavior collected automatically via cookies.

2. How We Use Your Information

We use the collected data strictly for professional business purposes, including:

Processing and delivering your stock or custom garment orders.
Managing 1-on-1 account communications and providing 2-hour rapid customer support.
Facilitating mandatory standard quality inspections and CTI safety report updates.
Improving our digital catalog and B2B user experience.

3. Information Sharing & Third-Party Disclosure

We do not sell or trade your data. We only share necessary information with trusted third parties to execute our services:

Logistics & Freight Forwarders: To arrange EXW, FOB, or CIF international shipping and delivery.
Quality Inspectors & Testing Institutions: Sharing product specifications with internal or third-party inspection agencies (such as CTI) to verify international AQL standards.
Payment Processors: Secure gateways used to handle deposits and balance payments safely.

4. Data Security We implement industry-standard security measures to prevent unauthorized access, alteration, or disclosure of your proprietary designs and business information.

5. Contact Us

For any privacy-related inquiries, data access requests, or deletion requests, please contact our support team through the official contact form on our website.